Refund Policy

Returns or refunds accepted within 30 days of product receipt under the following conditions:

Customers who ordered the correct size, color, or style but received the incorrect or defective product shall have their order replaced free of charge with no need for return.

We can only offer a 100% refund for defective/poor quality orders because we are a custom print shop and our products are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a refund.  We can accept returns within 30 days of purchase with a $7 restocking fee applied. 

We would like our customers to be satisfied with every shirt they order, however we cannot be held accountable for customer mistakes on orders as we are a custom order shop.

Please contact info@tshirtcave.com or call us at 905-602-7507 if you would like to return your product, request a replacement, or request a refund.